FAQ: Basic-Fit, WorkIt and Wellhub

What changes as a result of the partnership with benVitaal and Wellhub?

FiscFree works with benVitaal as its new fitness partner. In addition, we have entered into a partnership with Wellhub. This means Basic-Fit remains available through FiscFree and employees gain access to an extensive network of sports and wellbeing providers.

What does Wellhub offer employees?

Wellhub gives employees more choice and flexibility. In addition to access to Basic-Fit, they benefit from tax advantages through FiscFree, a large sports and wellbeing network, attractive rates and options for family members within selected plans.

What does this mean for employers?

Nothing changes for employers. Fitness applications are still submitted through the FiscFree platform, follow the same approval flow and are assessed based on the applicable policy and related rules. The administrative process also remains unchanged.

Can an employee continue working out at Basic-Fit through FiscFree?

Yes. Basic-Fit remains available through FiscFree. As Basic-Fit works with a limited number of partners for corporate fitness, we offer access through our partner Wellhub. This means employees can continue working out at their preferred Basic-Fit location.

How does a Basic-Fit membership through Wellhub work?

The employee starts their application as usual through FiscFree. After selecting a Basic-Fit location, we guide them to a separate application process for Basic-Fit.

The employee selects their preferred membership period and then completes the application through FiscFree. Just like with other fitness memberships, the employee chooses how they would like to pay for the membership using their available benefit budget. The application is then submitted to the employer for approval.

Once approved, FiscFree creates a Wellhub account for the employee and adds sufficient credit for the selected membership period. The employee can then activate the Basic plan within Wellhub and use it to work out at Basic-Fit.

Why does the employee receive credit in Wellhub?

Basic-Fit is offered through FiscFree in partnership with Wellhub. This means the financial process works slightly differently from a regular fitness membership.

Once the application has been approved, FiscFree adds credit to the employee’s Wellhub account. This credit is sufficient to use the Wellhub Basic plan and therefore Basic-Fit for the selected membership period.

For the employer, very little changes: the application, approval and payment through FiscFree work largely the same way as for other fitness memberships.

Can an employee use their Wellhub credit for a different plan?

Yes. In addition to the Basic plan, Wellhub offers other, more expensive plans. However, the credit provided by FiscFree is based on the Basic plan for the selected membership period.

For example, if an employee selects a six-month period through FiscFree, the credit is sufficient to use the Basic plan and therefore Basic-Fit for six months.

Employees can choose a more expensive plan within Wellhub. If they do, their credit will be used up more quickly and may run out before the end of the selected period. After that, the employee can only continue by paying the additional costs themselves. These additional costs are not processed through FiscFree and therefore do not qualify for the tax advantage.

What happens if an employee chooses a more expensive Wellhub plan?

Employees have the option to choose a different plan within Wellhub, but this does not change the amount of credit provided by FiscFree.

If an employee chooses a more expensive plan, for example, their credit will be used up more quickly and may run out before the end of the membership period selected through FiscFree. Any costs incurred after the credit has been used up must be paid by the employee.

FiscFree will not add additional credit in this situation. If the employee wants to use their credit to work out at Basic-Fit for the full selected period, we recommend choosing the Wellhub Basic plan.

Does anything change for employers if an employee chooses Basic-Fit?

No. The application follows the same approval and processing flow as other fitness applications within FiscFree. The only difference is the process the employee follows to take out the membership.

Will there be an alternative to WorkIt?

Yes. Wellhub offers an attractive alternative for employees who value flexibility. While WorkIt focused on flexible access to fitness, Wellhub provides access to a broad network of sports, wellness and wellbeing providers. This gives employees more choice, attractive benefits and the flexibility to tailor sports and physical activity to their personal situation.

What does this mean for employees who currently use WorkIt?

Employees can continue using their current WorkIt product for as long as it remains active. Once it ends, they will temporarily be unable to take out a new comparable product through FiscFree.

In the meantime, they can of course continue to use the regular fitness offering available through FiscFree. Once the new proposition becomes available, employees will also be able to benefit from the new options we are developing together with Wellhub.

When will the new proposition be available?

We are working hard to make the new proposition available as soon as possible. Due to the short timeframe of the transition from BFNL to benVitaal, it was not possible to launch it immediately alongside the new fitness proposition.

We want to set up the new solution carefully and will communicate more information as soon as there is greater clarity about the launch date.