How FiscFree will link order history to the correct employee

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Linking order history to users

The order history from the old platform is transferred to the new platform and linked to the correct users. This is done in the following ways:

1. Automatic linking based on email address

As soon as an employee logs in using exactly the same email address as on the old platform, their previous orders are automatically transferred.

Good to know: These historical orders are only used to check frequency rules (for example: when did someone last order a bicycle?). They are not taken into account for current value rules (budgets).

2. Advanced linking via the new tool (available from mid-July)

In mid-July, we will launch a tool that allows an employer's complete order history to be proactively imported. As soon as an employee becomes active on the platform, the system automatically searches for their previous order history. This is based on:

• Email address
• Employee ID (if the email address does not match)

If no match is found based on either of these details, the employer can easily resolve this:

• Is the employee new? No action is required.
• Does the employee have an order history? You can easily look up the order history using the employee's name or part of their email address and manually link (map) it.

Important: Transition period until mid-July

Until this new tool goes live, linking will only take place if the email address is exactly the same. If this is not the case, employers will need to temporarily check any frequency rules manually by looking them up in the old platform.