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How do existing BFNL fitness memberships work in the new platform?

During the transition to the new FiscFree platform, employees may still have an active fitness membership through Bedrijfsfitness Nederland (BFNL). In practice, this situation may occur for up to 12 months after September 3, 2026. This article explains how these memberships are currently handled, how changes and cancellations are processed, and what employers can expect regarding administration and invoicing.

Contents
  • Visibility of BFNL Memberships
  • Membership Changes and Cancellations by Employees (mijnBFNL)
  • Financial Processing: Credit Notes and Recalculation
  • Terminating a BFNL Membership and Viewing Invoices

Visibility of BFNL Memberships

Active fitness memberships that were purchased through BFNL on the former FiscFree platform are not visible in the new FiscFree platform.

However, these orders can still be found in the order history.

Membership Changes and Cancellations by Employees (mijnBFNL)

Although the original contract period of BFNL memberships will expire according to schedule, employees with a renewed membership can still make changes themselves.

  • Early Cancellation
    For renewed memberships, employees can cancel their membership before the end date through the BFNL employee portal (mijnBFNL).

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    Requesting changes
    Employees can also submit requests to change their membership type through mijnBFNL.

Financial Processing: Credit Notes and Recalculation

Because these changes take place outside the FiscFree platform, the administration is handled through the invoicing process between FiscFree and BFNL.

  • Weekly Billing Updates
    When a membership is cancelled or modified by BFNL, FiscFree receives a weekly overview containing the applicable charges and credit amounts.

  • Rebilling or Crediting
    Based on this information, employers will receive either a credit note, or a corrected invoice reflecting the change.

  • Checking the Status
    The final status of a cancellation or modification can be verified through the resulting invoices and credit notes.

Terminating a BFNL Membership and Viewing Invoices

To make the management of legacy BFNL memberships as simple and transparent as possible, the following functionalities are available or being introduced in the platform.

  • Employer Cancellation Form: Would you like to terminate a BFNL membership on behalf of your organization, for example when an employee leaves the company? Use the dedicated request form available in the employer portal. Once completed and submitted, the cancellation request is automatically forwarded to BFNL for processing.

Invoice and Credit Note Overview (In Development): the employer portal will provide direct access to all invoices and credit notes. This overview will also include any manually processed credits and adjustments resulting from cancellations or changes to existing BFNL memberships. This gives employers a complete and transparent overview of all financial settlements related to legacy BFNL fitness memberships.