Can i change the emailadres of an employee?

An employee's email address cannot be changed after the account has been created. What you can do depends on the status of the account.

The employee already has an active account

Has the employee already accepted the invitation and created an account? If so, the email address of that account can no longer be changed.

If the employee needs to use a different email address, set the existing account to inactive and invite the employee again using the correct email address.

Read here how to deactivate an employee account: How do I report an employee as leaving the company?

You can then create a new invitation using the correct email address.

The invitation has not yet been accepted

If the employee has not yet accepted the invitation, you do not need to deactivate the account. Instead, you can revoke the existing invitation and send a new invitation to the correct email address.

1. Go to Companies & People > User Invitations.
2. Find the employee's invitation.
3. Click Revoke.
4. Create a new invitation using the correct email address.

Good to know

The email address of an existing invitation or a created account cannot be changed directly:

• Account already created: Deactivate the existing account and invite the employee again.
• Invitation not yet accepted: Revoke the invitation and send a new invitation to the correct email address.